Client Testimonials

See what other professionals have to say about how The Protocol School of Virginia helped them to enhance and improve their business etiquette skills.

It is with great pleasure that I recommend The Protocol School of Virginia to those interested in enhancing the professionalism of their organization and giving talented people additional skills in an important (yet overlooked) area of personal development.” – Fortune 500 Company in Richmond, VA


We enjoyed working with you on our professional etiquette and business protocol training program.  We were pleased with the consulting services that you provided our firm last summer, including both the planning and implementation phases. The training that you provided to our staff was thorough and well presented. We especially appreciate your flexibility in altering the outline and the presentations to meet our needs. Your training sessions were worthwhile for our organization. I have seen a different in our staff since the sessions.” – Human Resources Director of certified public accountants firm in Richmond, VA


Thank you for the wonderful Business Etiquette Seminar that you presented to our sales and customer service staff.  While we have been taught manners and etiquette, I don’t know that many people have been taught “proper” etiquette. Even though our sales force uses manners on a daily basis, I know that every person in the room learned something new that day, such as who should be introduced first, and/or who should receive a business card.  As I told the sales force after the presentation, most of the manners and etiquette you spoke about were taught to them by their mothers and/or fathers, Libby and Lila taught you how to polish those skills.  I feel that any business, especially businesses that work with the general public, could benefit from refreshing their business etiquette skills.” – HR Manager of a 30-year-old manufacturing, production and design efficiency company in Richmond, VA


Business Etiquette  |  Electronic Etiquette  |  Dining Etiquette  |  International Protocol